CONTACT TO SCHÜTZENTEAM
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Frequently asked questions
Admission to the tent
You will receive the admission tickets with the purchase of the vouchers. These will only be valid for the day of your reservation. The sale or transfer of the admission tickets or of the reservation to third parties is not permitted.
We ask for your understanding that the admission tickets correspond to the seat reservations and it is not possible to issue further tickets.
All necessary information regarding your reservation such as the day of the reservation, time, entrance, and the seating area can be found on the admission ticket.
Information about the official Oktoberfest App of the city of Munich is provided here: Oktoberfest Info
1.100 seats await our visitors in our partially covered beer garden on the eastern and southern side of the tent.
ATMs for cash withdrawals are provided in the tent.
Please note that we do not accept credit cards for payment.
We recommend to use public transportation. For more information please visit MVV München.
Every Tuesday from 12:00 pm to 06:00 pm is Family day at the Oktoberfest and many carnival rides will provide reduced prices.
Changing-facilities for children can be found at the service centre behind the Schottenhamel tent.
Please note that strollers are prohibited every day from 6:00 pm and all-day on Saturdays.
The Schützen-Festzelt was newly renovated in 2015 and has a capacity for 6.500 people. Schützen-Festzelt map
Please note that standing on the benches and tables on our gallery is prohibited due to safety reasons.
Our balcony on the southern side of the festival tent is one of the most beautiful places on the Oktoberfest and offers a spectacular view of the bronze statue of Bavaria and the ferries wheel.
The Schützen-Festzelt is handicapped accessible.
General Terms and Conditions
Our General Terms and Conditions can be found here.
Invoice on Reservation Day
Upon request, a receipt with the detailed company address can be received from our operating staff on the day of the reservation. If a proper invoice should be needed after the Oktoberfest, please send us an e-mail with the desired company address.
Our Schützen-Festzelt is located at the end of the Matthias-Pschorr-Strasse next to the Bavaria statue. The area map of the large Oktoberfest tents is a useful helper: Oktoberfest Area Map
Lost and Found
Lost property will be taken to the lost property office at the service centre (SZT) behind the Schottenhamel tent every morning. The opening hours are from 01:00 pm to 11:00 pm.
During lunchtime from Mondays to Thursdays from 11:00 am to 03:00 pm we will provide special menues at very attractive prices.
Our menu with the traditional Schützen-Festzelt dishes will be released during summer. Many alternatives for vegetarians or vegans will be offered as well.
The minimum purchase of 2 x 1L beer and ½ chicken is required for all lunchtime reservations from Monday to Thursday. This also applies to the evening reservations in the middle part of the tent.
On Friday, weekends, and on bank holidays, a minimum purchase of 2 x 1L beer, ½ chicken as well as one 10€ voucher per person is required for all lunchtime and evening reservations.
Please note that any food and beverage pre-orders are binding and will be charged in the amount ordered.
Traditionally Walter Bankhammer and his band, the Niederalmer, are playing at the Schützen-Festzelt and create a one of-a-kind atmosphere.
Guests without a table reservation can find spots in the middle area of the tent.
Official Oktoberfest Events
19 September 2020 10:00 am Parade of the Landlords and Breweries
19 September 2020 12:00 pm Official Tapping of the Keg - opening ceremony
20 September 2020 10:00 am Costume and Riflemen’s Parade
24 September 2020 10:00 am Oktoberfest Chapel Service
27 September 2020 11:00 am Town Concert - open-air concert
04 October 2020 11:00 am Gun Salute
Weekdays Monday to Friday 10:00 am – 10:30 pm
Weekends and bank holidays 09:00 am – 10:30 pm
Last order is at 10:30 pm all days.
We invite you to visit our restaurant “Zum Franziskaner”, the long-established restaurant in the city centre of Munich as well as our family run **** Hotel Drei Löwen close to the central station. We will also welcome you at the Löwenbräukeller at Stiglmaierplatz.
Payment in the tent
On the day of your reservation, the invoice must be paid via vouchers, cash or EC card. Credit cards will not be accepted. We kindly ask to check the invoice before payment. Any complaints afterwards cannot be taken into account.
Re-Entering the festival tent
We cannot guarantee the re-entry of the festival tent even with a reservation or admission ticket, if the tent is overcrowded.
We charge €1,00 per person / per booked seat.
You can find the reservation times in the request form.
You can only book one reservation time (lunch or evening) per reservation day.
Seats are only reserved for the confirmed number of people and can only be claimed up to 30 minutes after the confirmed reservation time. The complete number of people must be seated on time. With a delay of more than 30 minutes after the reservation time, you will lose the claim of the reserved seats even though vouchers were purchased. If everyone leaves the table, you will lose the claim for the reserved seats even if the reservation time has not ended yet. Additional standing places in your reservation area are not permitted due to fire protection.
At the end of your reservation the table has to be cleared at the assigned time. Due to security reasons (escape and rescue routes) it is not permitted to stay in the hallways afterwards. According to the terms and conditions of the Oktoberfest, we kindly advise you to leave the tent after your reservation time.
Members of the BSSB have to make their tent reservations directly through the BSSB.
The service charge of 9% is not included in the voucher price and has to be paid directly to the operating staff.
Smoking is prohibited in all areas of the tent. Upon leaving the tent, re-entering cannot be guaranteed due to overcrowding
There is no possibility to buy tobacco products in the tent.
420 staff members from different nationalities welcome you at the Schützen-Festzelt .
Original Schützen-Festzelt souvenirs can be purchased at the souvenir stand inside the tent or in our online shop.
Seat reservations can only be made per table, either for 8 or 10 people.
Tip is not included in the service charge and does of course remain optional.
Transfer of Reservations
Reservations are only for the purchaser and their guests. Selling or passing on the reservation without the permission of the Schützen-Festzelt is prohibited. This applies in particular to the auction of reservations at online platforms such as Ebay.
The transfer entitles the Schützen-Festzelt to cancel the reservation contract immediately. Vouchers that were purchased beforehand cannot be refunded.
The police, fire department, first aid station and lost & found office can be found in the service centre (SZT) behind the Schottenhamel tent.
More information about the Oktoberfest can be found here: Oktoberfest Info
10 golden rules of the Oktoberfest: 10 golden rules on Oktoberfest Info
Voucher pick-up and shipment
Vouchers are ready for pick-up from Monday, 17 August until Thursday, 03 September 2020.
The Oktoberfest office is closed from Friday till Sunday.
The office opening hours are Monday to Thursday from 9am until 2 pm.
Please have your reservation number and your ID ready for the voucher pick-up.
In case you cannot come to the office personally, a representative is also allowed to pick-up the vouchers. A written power of attorney is not necessary. We just kindly ask to provide the relevant reservation number.
From mid-July, the vouchers will be shipped to the stated delivery address after we received the amount due. A shipment confirmation will be sent by e-mail.
Voucher for 1L Löwenbräu Oktoberfest beer (price will be published in june)
Voucher for ½ Oktoberfest chicken (price will be published in june)
10 € vouchers
Vouchers can also be purchased without a reservation.
Please note that all vouchers lose their validity with the end of the Oktoberfest. There is no possibility to return or take them into account for the following year. Vouchers can also be purchased without a reservation.
Please note that the beer and chicken vouchers and the € 10 vouchers lose their validity with the end of the Oktoberfest. There is no possibility to return or take them into account for the following year.
It is prohibited for children and youths under the age of 16 years to stay in the tents and beer gardens without the supervision of a legal guardian. After 08:00 pm, children under the age of 6 years are not allowed to stay in the tent, even though the supervision might be guaranteed by the parents, a legal guardian or someone entitled to custody.
Alcoholic beverages must not be handed out to or consumed by children or youths under the age of 16, even under the supervision of a legal guardian. The distribution of spirits or liquors is prohibited to youths under the age of 18.